Speaking Tips: Sharpen up your opening

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Are you having trouble with deciding what to say first when you have to speak? Here’s the tip of the day: Go directly into your content. No preamble, no pleasantries, and no “Thank You”. The first words should be about your content. Start with a relevent story or question to engage the audience right away. […]

Speaking Tips: Tie it Together

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I was reading another interesting blog called The Edited Life. There was a post recently called Fire the gun based on a quote that you may find interesting: “If you say in the first chapter that there is a rifle hanging on the wall, in the second or third chapter it absolutely must go off. If […]

Book Review: Meatball Sundae

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Another great Marketing book by author Seth Godin, Meatball Sundae asks the question right off the bat, “Is your marketing out of sync?” To help you find the answer, he covers The 14 trends that you can’t ignore. The very first one hit home: Direct Communication and Commerce between Producers and Consumers. Each of these trends are […]

Speaking Tips: Selecting a Topic

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Have you found yourself with an opportunity to give a presentation, and no idea what to talk about? Maybe you are trying to decide on that next Toastmasters speech topic. You are about to learn a method that you can use next time you have to give a presentation. Think about three things that you […]

Speaking tips: Stop telling me about “I”

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Do you want to avoid an easy and common mistake in presenting your views? One thing that too many speakers do is use “I” focused sentences. You know what I mean, “I want you to learn…”, “I’m going to teach you…”, “I hope that you will…”, and on…and on…and on. It comes from how we […]

Adult Learning: Pick a day to add a skill

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How do you normally move forward in your personal (or professional) development goals? Here is a thought: Pick an hour to block out one evening a week. Call it your “get a new skill hour.” You may be asking, “What is the point?” Simple: to take some time to look into something you hadn’t tried before, read […]

Book Review: Super Freakonomics

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Super Freakonomics, by Steven Levitt and Stephen Dubner is a interesting and entertaining follow-on to the original Freakonomics. The underlying theme, that we (as humans) respond to incentives in every action we take, really struck a chord with me. The authors were able to apply that to each of their cases, including the cover topics […]

Customer Service: I’ll get back to you

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What is the difference between someone who cares about their customers and someone who doesn’t? Is it “being the boss”, or “having a heart”?   One difference is in your personal standard for how long it takes to get back with someone who has called for you. Is there a right answer to how long […]