What to Read?

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This last year I’ve read a ton (at least a few pounds) of books, especially on marketing, the web, consulting, writing and speaking. I created some reviews on this website, but I think it’s time to highlight the best for those of you just getting on board with this whole 21st century reading-thing. This list […]

Toastmasters: The New CL Manual

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Although I waited a week or so before ordering the new CL for myself, I now have a nice, new copy. On first look, I don’t mind telling you I like it. That being said, I wouldn’t recommend throwing away that current CL manual you are working on. Side Note: For those of you with the existing […]

Customer Service – the Magic Words

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Have you ever wondered what magic words you could use to get better customer service? I seem to remember, in the good ole days, my Grandfather telling me about a phrase that worked really well for him. It was “I’ll just take my business elsewhere.” Is there a single company in America that would even […]

Book Review: the zen of social media marketing

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Believe it. I’m still reading marketing books. the zen of social media marketing, An Easier Way to Build Credibility, Generate Buzz, and Increase Revenue is touted as “The last social media guide you’ll ever need.” With the excellent coverage of Facebook, Twitter and LinkedIn, it’s may also be the first one you need for today’s web. […]

The write lesson at Starbucks

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Are today’s students learning the wrong lesson from college? I decided to try this Starbucks place everyone is talking about. No, it’s not a flashback post. I’m just not a coffee drinker, so I’m sitting here drinking an Orange Mango Smoothie, extra plastic top, extra grande straw, looking for a different view on things as […]

I actually think, therefore I actaully am

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Have you actually heard how often people are using the word actually lately? Not just in regular life, but in the news and advertisements as well. Here’s an idea, keep track of the number of times you actually say “actually” during the day. When you catch yourself, repeat the sentence without the extra superflous word […]

Stuck in the middle

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Are you stuck in the middle? Once again, I went off and read a blog that made me think. This blog, called The Fluent Self is written by Havi Brooks, who has a really cool writing style. Beyond that, you may want to check out the page yourself because it might be a bit risky […]

Writing the Icebreaker: Part three

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In Part one, you learned the first steps to creating an Icebreaker speech; the first speech you will give in your Toastmasters club. In Part two, we took our example message and worked on our opening remarks. Next, let’s put together the closing. First, let’s look why the closing is important: Remember, people remember how you start […]

Networking in person

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Is everyone out there on LinkedIn? Facebook? Twitter? What about Digg? MySpace? Friendster? Squidoo? Should I go on? After all, there are more. Lots more. Did I mention Lots? Lots. There are some tremendous advantages to being connected through on-line social media. Being able to keep in touch with people who you may not see […]