Month: September 2010

Speechtweaking: are you using what you’ve learned?

I know many Toastmasters who tell me they struggle to come up with a topic for their next speech. For me, I just use questions I'm asked and the answers I have [...]

Book Review: The Upside of Irrationality

Do you consider yourself to be a rational person? I used to, until I read Dan Ariely's book The Upside of Irrationality, The Unexpected Benefits of Defying [...]

Treat every customer differently

Is your world nice and PC (Politically Correct)? Many times in our PC world, we are encouraged to treat everyone the same way. But is that really the key to [...]

Plan your week

What will you accomplish this week? There are two possibilities: one is that next Sunday you will look back and see something accomplished, the other is that [...]