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	<title>Talk to the Human™ &#187; Chip and Dan Heath</title>
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	<link>http://robchristeson.com</link>
	<description>One IT dude&#039;s perspective on communicating with real people</description>
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		<title>Book Review: The Myth of the Garage</title>
		<link>http://robchristeson.com/book-review-the-myth-of-the-garage?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=book-review-the-myth-of-the-garage</link>
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		<pubDate>Wed, 14 Mar 2012 19:40:41 +0000</pubDate>
		<dc:creator>Rob Christeson</dc:creator>
				<category><![CDATA[Book Review]]></category>
		<category><![CDATA[Chip and Dan Heath]]></category>

		<guid isPermaLink="false">http://robchristeson.com/?p=3376</guid>
		<description><![CDATA[Note: This is only available as an e-book, and it&#8217;s only available for free. Go to: http://www.heathbrothers.com/the-myth-of-the-garage/ to pick it up. I read both of Chip and Dan Heath&#8216;s previous books, Made to Stick and Switch (links are to my reviews). When I saw they had another book out, I jumped at the chance to [...]]]></description>
			<content:encoded><![CDATA[<p><em><a href="http://www.heathbrothers.com/the-myth-of-the-garage/" target="_blank"><img class="alignnone size-full wp-image-3377" title="image-book-myth-of-the-garage" src="http://robchristeson.com/wp-content/uploads/2012/03/image-book-myth-of-the-garage.jpg" alt="" width="200" height="282" /><br />
</a>Note: This is only available as an e-book, and it&#8217;s only available for free. Go to: <a href="http://www.heathbrothers.com/the-myth-of-the-garage/" target="_blank">http://www.heathbrothers.com/the-myth-of-the-garage/</a> to pick it up. </em></p>
<p>I read both of <strong>Chip and Dan Heath</strong>&#8216;s previous books, <em><a title="Book Review" href="http://robchristeson.com/book-review-made-to-stick" target="_blank">Made to Stick</a></em> and <em><a title="Book Review" href="http://robchristeson.com/book-review-switch" target="_blank">Switch</a></em> (links are to my reviews). When I saw they had another book out, I jumped at the chance to read it. But wait, my credit card isn&#8217;t being charged&#8230;what&#8217;s going on? Oh, it&#8217;s a free e-book. <strong>Awesome</strong>!</p>
<p>The Myth of the Garage is named after an article the authors wrote about the true origins of the Apple computer. Specifically, how Wozniak and Jobs ended up in that garage. Hint: it isn&#8217;t &#8220;quit school, invent lasting icon in garage three weeks later&#8221;. This and the other short stories (17 in all) are quite compelling, and do a great job exposing the reader to the reality behind some widely-held myths in the business world.</p>
<div>
<p>What’s great about this book:<br />
It&#8217;s Free, and would be <em>worth pay for</em> if it wasn&#8217;t<br />
An entertaining look at some interesting myths many of us come to believe as true.</p>
<p>Limiting Factors:<br />
None. Just wish there was more&#8230;</p>
<p>Stuff to think about (some of the story titles):<br />
Why you should never buy another mutual fund (“The Horror of Mutual Funds”)<br />
Why your gut may be more ethical than your brain (“In Defense of Feelings”)<br />
How to communicate with numbers in a way that changes decisions (“The Gripping Statistic”)<br />
Why the “Next Big Thing” often isn’t (“The Future Fails Again”)</p>
<p>Recommendations:<br />
This 70-page book is a fast read with many good stories. Grab it for your e-reader, or get the PDF. Now. Seriously.</p>
<p>Rob’s Rating system (bolded, the rating is)<br />
<strong>Buy now at full price (note: full price is &#8220;free&#8221;)</strong><br />
Buy if you get a discount<br />
Wait for the paperback<br />
Wait for someone else to be done with the paperback<br />
If you’ve read my review, you got the gist of it</p>
</div>
<p><em><br />
</em></p>
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		<item>
		<title>What to Read?</title>
		<link>http://robchristeson.com/what-to-read?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=what-to-read</link>
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		<pubDate>Wed, 28 Jul 2010 02:08:02 +0000</pubDate>
		<dc:creator>Rob Christeson</dc:creator>
				<category><![CDATA[Book Review]]></category>
		<category><![CDATA[Alan Weiss]]></category>
		<category><![CDATA[Chip and Dan Heath]]></category>
		<category><![CDATA[Craig Valentine]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[Mitch Meyerson]]></category>
		<category><![CDATA[Seth Godin]]></category>
		<category><![CDATA[Steven Levitt & Stephen Dubner]]></category>

		<guid isPermaLink="false">http://robchristeson.com/?p=1651</guid>
		<description><![CDATA[This last year I&#8217;ve read a ton (at least a few pounds) of books, especially on marketing, the web, consulting, writing and speaking. I created some reviews on this website, but I think it&#8217;s time to highlight the best for those of you just getting on board with this whole 21st century reading-thing. This list [...]]]></description>
			<content:encoded><![CDATA[<p>This last year I&#8217;ve read a ton (at least a few pounds) of books, especially on marketing, the web, consulting, writing and speaking. I created some reviews on this website, but I think it&#8217;s time to highlight the best for those of you just getting on board with this whole 21st century reading-thing.</p>
<p>This list presumes you are looking to become successful at speaking and/or consulting about something you are good at. Of course, you also need to be up to date on whatever subject you are choosing to speak about.</p>
<p><strong>Speaking<br />
</strong><a title="Book Review" href="http://robchristeson.com/book-review-world-class-speaking">World Class Speaking &#8211; Craig Valentine and Mitch Meyerson</a><br />
Money Talks &#8211; Alan Weiss</p>
<p><strong>Writing</strong><br />
Six-Figure Freelancing &#8211; Kelly James-Enger<br />
<a title="Book Review" href="http://robchristeson.com/book-review-made-to-stick">Made to Stick -  Chip and Dan Heath</a></p>
<p><strong>Marketing</strong><br />
<a title="Book Review" href="http://robchristeson.com/book-review-guerrilla-marketing">Guerrilla Marketing &#8211; Jay Conrad Levinson</a><br />
Permission Marketing &#8211; Seth Godin</p>
<p><strong>Consulting</strong><br />
Million Dollar Consulting &#8211; Alan Weiss<br />
<a title="Book Review" href="http://robchristeson.com/book-review-book-yourself-solid">Book Yourself Solid - Michael Port</a></p>
<p><strong>Web</strong><br />
<a title="Book Review" href="http://robchristeson.com/book-review-the-zen-of-social-media-marketing" target="_self">The Zen of Social Media Marketing &#8211; Shama Hyder Kabani</a><br />
Wordpress for Dummies &#8211; Lisa Sabin-Wilson</p>
<p><strong>Ideas</strong><br />
<a title="Book Review" href="http://robchristeson.com/book-review-super-freakonomics">What the Dog Saw &#8211; Malcolm Gladwell<br />
SuperFreakonomics &#8211; Steven Levitt &amp; Stephen Dubner</a></p>
<p>As I made this list, I did realize there were still a couple of book reviews I could do, for those rare (!) weeks when I don&#8217;t finish a book.</p>
<p>Also, I know <em>Made to Stick</em> isn&#8217;t so much a book about writing, but it is a book about making your ideas worth remembering. And that is a great skill to have as a speaker and as someone who writes down what they are going to say.</p>
<p>If you are behind on your reading, pick up something off of this list. They are all worth your time&#8230;</p>
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		<title>Find your message</title>
		<link>http://robchristeson.com/find-your-message?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=find-your-message</link>
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		<pubDate>Wed, 23 Jun 2010 05:39:15 +0000</pubDate>
		<dc:creator>Rob Christeson</dc:creator>
				<category><![CDATA[Public Speaking Tips]]></category>
		<category><![CDATA[Writing Tips]]></category>
		<category><![CDATA[Chip and Dan Heath]]></category>
		<category><![CDATA[Know your Audience]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[Toastmasters]]></category>

		<guid isPermaLink="false">http://robchristeson.com/?p=1434</guid>
		<description><![CDATA[Do you struggle to get your ideas heard and remembered? Maybe you are having trouble deciding what your core message is? Maybe you don&#8217;t know that you need a core message? In the book Made to Stick &#8211; Why Some Ideas Survive and Others Die by Chip and Dan Heath, the authors discuss a logical and repeatable two [...]]]></description>
			<content:encoded><![CDATA[<p>Do you struggle to get your ideas heard and remembered? Maybe you are having trouble deciding what your core message is? Maybe you don&#8217;t know that you need a core message?</p>
<p>In the book <em>Made to Stick &#8211; Why</em> <em>Some Ideas Survive and Others Die</em> by Chip and Dan Heath, the authors discuss a logical and repeatable two step process you can use to make your message <strong>stick</strong>.</p>
<p>Have you heard (or read) the story about the guy who gets drugged and wakes up in a bathtub full of ice? The &#8220;stolen kidney story&#8221; has pretty serious stickiness, where your last meeting probably does not. Chances are you can describe a number of specific facts from that kidney story, but nothing from the last staff meeting you attended. What is the difference?  </p>
<p>First, the message is simple. Not simple as in dumbed-down, but simple as in &#8220;core&#8221;. What is the message? &#8220;Don&#8217;t take free drinks from strangers.&#8221;</p>
<p>Second, it fits into the SUCCESs formula, described in the book: Simplicity, Unexpectedness, Concreteness, Credibility, Emotions and Stories.</p>
<p>Simple: The message not to take free drinks from strangers<br />
Unexpected: Waking up in a bathtub full of Ice? Hello<br />
Concreteness: Very specific steps in the process<br />
Credible: E-mailed to you from a friend, happened in Vegas (in some versions) and we all know <em>anything</em> is possible there, and we <strong>know</strong> there is a black market need for kidneys (according to TV and Internet sources)<br />
Emotional: You could lose a kidney!<br />
Story: Presented in a short, readable story format</p>
<p>Knowing that, you can take the first step in getting your message received and repeated like the kidney story. Find your message, and make it simple. 10 words or less is ideal. If you can&#8217;t state it clearly, how will your audience understand it?</p>
<p><strong>Simple</strong>: <span style="text-decoration: underline;">Find your message</span></p>
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		<title>Book Review: Made to Stick</title>
		<link>http://robchristeson.com/book-review-made-to-stick?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=book-review-made-to-stick</link>
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		<pubDate>Mon, 21 Jun 2010 01:30:58 +0000</pubDate>
		<dc:creator>Rob Christeson</dc:creator>
				<category><![CDATA[Book Review]]></category>
		<category><![CDATA[Chip and Dan Heath]]></category>
		<category><![CDATA[Know your Audience]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[Seth Godin]]></category>

		<guid isPermaLink="false">http://robchristeson.com/?p=1428</guid>
		<description><![CDATA[Are you struggling to get momentum behind your message? Recently, Seth Godin posted a blog entry about the phrase drill baby drill. This has become a catch phrase that, prior to the disaster in the gulf, people with a certain mindset were able to get behind, rally around, and repeat with ease. The phrase really crystallized the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://robchristeson.com/wp-content/uploads/2012/01/image-book-made-to-stick-3d.jpg"><img class="alignnone size-full wp-image-3065" title="image-book-made-to-stick-3d" src="http://robchristeson.com/wp-content/uploads/2012/01/image-book-made-to-stick-3d.jpg" alt="" width="188" height="266" /></a><br />
Are you struggling to get momentum behind your message?</p>
<p>Recently, Seth Godin posted a <a title="Seth Godin's blog" href="http://sethgodin.typepad.com/seths_blog/2010/06/drill-baby-dril.html">blog entry</a> about the phrase <strong>drill baby drill</strong>. This has become a catch phrase that, prior to the disaster in the gulf, people with a certain mindset were able to get behind, rally around, and repeat with ease. The phrase really crystallized the concept of <em>Made to Stick</em> by Chip and Dan Heath.</p>
<p>I <a title="Previous Post" href="http://robchristeson.com/book-review-switch">reviewed their latest book</a>, Switch, a couple of months ago. Now I&#8217;ve gone back and purchased <em>Made to Stick</em> to see what all the fuss was about.</p>
<p>The fuss? The tag-line, <em>Why Some Ideas Survive and Others Die </em>pretty well sums it up. The six principles, Simplicity, Unexpectedness, Concreteness, Credibility, Emotions, and Stories (SUCCESs) give you a usable road-map to help make your ideas stick.</p>
<p>What’s great about this book:<br />
The concept of The Curse of Knowledge captures how our minds work, and why we find it difficult to accept when others don&#8217;t receive our message. So often, we think we&#8217;ve delivered our message in a way that <em>everyone</em> will understand. Read this and you&#8217;ll understand why that doesn&#8217;t work like you think it should (and what you can do about it).</p>
<p>Also, there are a plethora of great examples of sticky ideas and not-so-sticky ones. Placed throughout the chapters are <strong>clinics </strong>to help reinforce the points with practical applications.</p>
<p>I&#8217;ve already got three different blog posts ready based on concepts in this book, so look for those to be published in the coming week.</p>
<p>Recommendations:<br />
Any speaker or writer should have already read this book. Don&#8217;t put it off like I did.</p>
<p>Rob’s Rating system (bolded, the rating is)<br />
<strong>Buy now at full price</strong><br />
Buy if you get a discount<br />
Wait for the paperback (of course, it’s only in paperback)<br />
Wait for someone else to be done with the paperback<br />
If you’ve read my review, you got the jist of it</p>
<p><iframe src="http://rcm.amazon.com/e/cm?t=taltothehum-20&#038;o=1&#038;p=8&#038;l=as1&#038;asins=1400064287&#038;nou=1&#038;ref=qf_sp_asin_til&#038;fc1=000000&#038;IS2=1&#038;lt1=_blank&#038;m=amazon&#038;lc1=0000FF&#038;bc1=000000&#038;bg1=FFFFFF&#038;f=ifr" style="width:120px;height:240px;" scrolling="no" marginwidth="0" marginheight="0" frameborder="0"></iframe></p>
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		<title>Book Review: Switch</title>
		<link>http://robchristeson.com/book-review-switch?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=book-review-switch</link>
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		<pubDate>Mon, 08 Mar 2010 04:50:37 +0000</pubDate>
		<dc:creator>Rob Christeson</dc:creator>
				<category><![CDATA[Book Review]]></category>
		<category><![CDATA[Chip and Dan Heath]]></category>
		<category><![CDATA[Know your Audience]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[Talk to the Human]]></category>

		<guid isPermaLink="false">http://robchristeson.com/?p=1254</guid>
		<description><![CDATA[Switch &#8211; How to change things when change is hard is the new book by Chip Heath and Dan Heath, who were the authors of the bestselling book Made to Stick. In their new work, the authors address the reasons why change can be difficult for humans like us, and how you can use this [...]]]></description>
			<content:encoded><![CDATA[<p><em><a onclick="if (typeof(SitbReader) != 'undefined') { SitbReader.LightboxActions.openReader('sib_dp_pt'); return false; }" href="http://www.amazon.com/gp/reader/0385528752/ref=sib_dp_pt#reader-link"></a><a href="http://heathbrothers.com/buy"></a><a href="http://robchristeson.com/wp-content/uploads/2012/03/switch-chap1.png"><img class="alignnone size-full wp-image-3379" title="switch-chap1" src="http://robchristeson.com/wp-content/uploads/2012/03/switch-chap1.png" alt="" width="94" height="141" /></a><br />
Switch &#8211; How to change things when change is hard</em> is the new book by Chip Heath and Dan Heath, who were the authors of the bestselling book <em><a title="Rob's Blog" href="http://robchristeson.com/book-review-made-to-stick">Made to Stick</a></em>. In their new work, the authors address the reasons why change can be difficult for humans like us, and how you can use this knowledge to see successful change in your own world.</p>
<p>The premise that our minds are driven by two main components, one emotional and one rational is, or course, not news. But what was facinating on many levels is how the Heath brothers liken the emotional mind to an elephant and the rational mind to the rider. The elephant&#8217;s sheer force results in it directing most of our behavior, while the rider is on top planning, thinking, and trying to steer.</p>
<p>There are some really interesting examples, such as when dealing with nutrition &#8211; working to make change isn&#8217;t about vague goals (i.e. &#8220;eat healthy&#8221;), but about specific actions you can take, such as &#8220;buy 1% milk&#8221;.</p>
<p>Also, many of the successes describbed in the book let you know that you don&#8217;t need resources or structural authority to affect change.</p>
<p>What’s great about this book:<br />
SECTION ONE: DIRECT THE RIDER<br />
Find the Bright Spots<br />
Script the Critical Moves<br />
Point to the Destination</p>
<p>SECTION TWO: MOTIVATE THE ELEPHANT<br />
Find the Feeling<br />
Shrink the Change<br />
Grow Your People</p>
<p>SECTION THREE: SHAPE THE PATH<br />
Tweak the Environment<br />
Build Habits<br />
Rally the Herd</p>
<p>Also, each topic has a &#8220;clinic&#8221; in it to walk you through an real-world type of example to reinforce the points, and help you compare your analysis with that of the authors.</p>
<p>Limiting Factors:<br />
This may require a major mindset change. Personally, I&#8217;ve always been a &#8220;find the bight spot&#8221; person, but I never really had it put into context before. If you are a &#8220;solve all the big issues&#8221; type, this will be a big shift for you.</p>
<p>Great Quotes:<br />
If Spock wants to get up at 5:45 a.m., he&#8217;ll just get up. No drama required.<br />
Knowledge does not change behavior &#8211; Jerry Sternin<br />
Break down the change until it no longer spooks the Elephant</p>
<p>An Acronym you may not have heard:<br />
TBU &#8211; True but useless</p>
<p>Recommendations:<br />
If you are someone who wants to see things change for the better, in your organization, in your home or anywhere in your life, then this book is a must-read.</p>
<p>Rob’s Rating system (bolded, the rating is)<br />
<strong>Buy now at full price </strong>(and it&#8217;s only $13 on Amazon, as of today)<br />
Buy if you get a discount<br />
Wait for the paperback<br />
Wait for someone else to be done with the paperback<br />
If you’ve read my review, you got the jist of it</p>
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